Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Managing in the service economy
Author
Heskett, James L.
Additional Author(s)
-
Publisher
Boston, Massachusetts: 1986
Language
English
ISBN
0875841309
Series
-
Subject(s)
SERVICE INDUSTRIES-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
viii, 211 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02394/91
658.913384 Hes M
-
Unavailable : Removed
Similar Collection
by author or subject
Service breakthroughs
The Service profit chain
Perancangan program 5S di bengkel mobil SAS
This is service design thinking
Managing services
Supervision in the hospitality industry
Service management
Service operations management