Studi service quality dan perceived value serta pangaruhnya terhadap trust pelanggan dan kepuasan sebagai mediasi pada jasa angkutan bus kota damri rute Bungurasih - bandara Juanda di Surabaya

Author

• Prasetyo, Irene

Additional Author(s)

• Renne, Rysha

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010030/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• MARKETING RESEARCH
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 83 - 160

Bibliography: p. 80 - 82

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 160 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00895/09	(T) - 658.834 Pra S	-	Unavailable : Removed