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Up your service! insights : True stories of winners and losers in the quest for superior service

Author
  • Kaufman, Ron
Additional Author(s)
-
Publisher
Singapore: Ron Kaufman Pte. Ltd., 2002
Language
English
ISBN
9810459394
Series
-
Subject(s)
  • MANAGEMENT
  • MARKETING
  • SUCCESS
  • CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xix, 247 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02151/09658.812 Kau ULibrary - 7th FloorAvailable

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