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Up your service! insights : True stories of winners and losers in the quest for superior service
Author
Kaufman, Ron
Additional Author(s)
-
Publisher
Singapore: Ron Kaufman Pte. Ltd., 2002
Language
English
ISBN
9810459394
Series
-
Subject(s)
MANAGEMENT
MARKETING
SUCCESS
CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xix, 247 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02151/09
658.812 Kau U
Library - 7th Floor
Available
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