Up your service! insights : True stories of winners and losers in the quest for superior service

Author

• Kaufman, Ron

Additional Author(s)

-

Publisher

Singapore: Ron Kaufman Pte. Ltd., 2002

Language

English

ISBN

9810459394

Series

-

Subject(s)

• MANAGEMENT
• MARKETING
• SUCCESS
• CUSTOMER SERVICE

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xix, 247 p.

Dimension

23 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02151/09	658.812 Kau U	Library - 7th Floor	Available