Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Author
Kaufman, Ron
Additional Author(s)
-
Publisher
[s.l.]: Evolve Publishing Inc., 2012
Language
English
ISBN
9780984762507
Series
-
Subject(s)
CUSTOMER RELATION
CUSTOMER SERVICES
INTERPERSONAL RELATIONS
CONSUMER SATISFACTION
Notes
Index: p. 307 - 318
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 318 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00358/13
658.812 Kau U
Library - 7th Floor
Available
Similar Collection
by author or subject
Up your service!
Up your service! insights
Analisa kinerja dinas kependudukan dan catatan sipil menurut masyarakat Surabaya
Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra
Analisa pegaruh brand, packaging dan labeling terhadap keputusan pembelian produk 'Igor's Pastry' Surabaya
Pengaruh sercive quality perusahaan freight forwarding X terhadap kepuasan shipper dan consignee selaku pengguna jasa dari PT. X
Analisa peranan atribut-atribut produk dalam mempengaruhi kepuasan konsumen dalam memilih merk gold star di Surabaya