Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Author
Kaufman, Ron
Additional Author(s)
-
Publisher
[s.l.]: Evolve Publishing Inc., 2012
Language
English
ISBN
9780984762507
Series
-
Subject(s)
CUSTOMER RELATION
CUSTOMER SERVICES
INTERPERSONAL RELATIONS
CONSUMER SATISFACTION
Notes
Index: p. 307 - 318
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 318 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00358/13
658.812 Kau U
Library - 7th Floor
Available
Similar Collection
by author or subject
Up your service! insights
Up your service!
Pertemuan BIR
Relational communication
Analisa pengaruh service quality dan customer relationship management terhadap statisfication sebagai variable intervening di kampoeng kidz, Batu-Jawa Timur
Analisa pengaruh produk, harga, promosi dan distribusi terhadap kepuasan pelanggan di kedua Restoran Ria Surabaya dan studi banding perbedaannya
Tampilkan jati dirimu
Influence