Customer relationship management : A people, process and technology approach

Author

• Wagner, William P.

Additional Author(s)

• Zubey, Michael

Publisher

Singapore: Thomson Course Technology, 2007

Language

English

ISBN

1423900847

Series

-

Subject(s)

• CUSTOMER RELATIONS-DATA PROCESSING
• BUSINESS INTELLIGENCE
• CUSTOMER RELATIONS-MANAGEMENT

Notes

• Glossary: p. 171-178

Index: p. 179-191

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 191 p.

Dimension

23 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00105/10	- 658.812 Wag C	Library - 7th Floor	Available
2.	00106/10	- 658.812 Wag C	Library - 7th Floor	Available