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The CRM handbook : a business guide to customer relationship management

Author
  • Dyche, Jill
Additional Author(s)
-
Publisher
Boston, Massachusetts: Pearson Addison-Wesley , 2002
Language
English
ISBN
0201730626
Series
Addison - Wesley Information Technology series
Subject(s)
  • CUSTOMER RELATIONS-MANAGEMENT
Notes
  • Glossary : p. 287 - 298
Index : p. 299 - 307
Abstract
-
Physical Dimension
Number of Page(s)
xxiv, 307 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01534/07- 658.812 Dyc CLibrary - 7th FloorAvailable

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