Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

The Ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability

Author
  • Freeland, John G
Additional Author(s)
-
Publisher
New York: 2003
Language
English
ISBN
0071409351
Series
-
Subject(s)
  • BRAND NAME PRODUCTS MARKETING-MANAGEMENT
  • CUSTOMER LOYALTY
  • CUSTOMER RELATIONS-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
viii, 353 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03345/04658.812 Fre U-Available

Similar Collection

by author or subject
Pergeseran loyalitas konsumen indomie di surabaya dengan dikeluarkannya produk mie sedaap
Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: j.co donuts & coffee di Surabaya
Customer loyalty
Pengaruh activity involvement terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada Xo Suki cabang Kupang Indah Surabaya
Analisa pengaruh servicescape terhadap loyalitas pelanggan dengan kepuasan konsumen sebagai variabel intervening pada Artotel Hotel Surabaya
Analisa pengaruh rebranding terhadap brand association dengan brand image sebagai variabel intervening terhadap customer loyalty pad PT. Telkom Indihome Surabaya
Pengaruh physical distribution service quality (PDSQ) terhadap kepuasan dan loyalitas pelanggan PT Tentena Jaya Mandiri
Analisa pengaruh retail mix terhadap loyalitas konsumen di Charles and Keith store di Galaxy Mall 2 Surabaya