Peranan kualitas layanan terhadap loyalitas pelanggan di Rumah Makan Kebon Kelapa I Surabaya

Author

• Rubyanto, Yenny

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2010

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020125/MAN/2010

Subject(s)

• CUSTOMER LOYALTY
• CUSTOMER SERVICE
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 103 - 158

Bibliography : p. 101-102

Abstract

-

Physical Dimension

Number of Page(s)

xv, 158 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00217/11	(T) 658.8342 Rub P	-	Unavailable : Removed