Analisis pengaruh service quality terhadap customer satisfaction di Kopitiam Oey Surabaya

Author

• Wijayanti, Selviana

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020300/MAN/2012

Subject(s)

• CONSUMER SATISFACTION.
• MARKETING RESEARCH
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 73 - 111

Bibliography: p. 72

Abstract

-

Physical Dimension

Number of Page(s)

xv, 111 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01662/12	(T) 658.8343 Wij A	-	Unavailable : Removed