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Analisis pengaruh service quality terhadap customer satisfaction di Kopitiam Oey Surabaya

Author
  • Wijayanti, Selviana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020300/MAN/2012
Subject(s)
  • CONSUMER SATISFACTION.
  • MARKETING RESEARCH
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 73 - 111
Bibliography: p. 72
Abstract
-
Physical Dimension
Number of Page(s)
xv, 111 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01662/12(T) 658.8343 Wij A-Unavailable : Removed

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