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Analisa pengaruh service quality terhadap customer satisfaction penghuni Metropolis apartemen Surabaya
Author
Wijaya, Oei Samuel Stephen
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020299/MAN/2012
Subject(s)
MARKETING RESEARCH
MARKETING-MANAGEMENT
CONSUMER SATISFACTION
Notes
Appendix: p. 70 - 104
Bibliography: p. 68 - 69
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 104 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01673/12
(T) 658.8343 Wij A
-
Unavailable : Removed
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