Analisis kualitas layanan terhadap loyalitas dengan kepuasan konsumen sebagai variabel intervening konsumen ekspedisi PT. AJ Surabaya

Author

• Harianto, Jessica Angela

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020307/MAN/2012

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• MARKETING RESEARCH
• MARKETING-MANAGEMENT

Notes

• Appendix : p. 63 - 97

Bibliography : p. 61 - 62

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 97 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01663/12	(T) 658.8343 Har A	-	Unavailable : Removed