Winning the service game

Author

• Schneider, Benjamin

Additional Author(s)

• Bowen, David E.

Publisher

Boston: 1995

Language

English

ISBN

0875845703

Series

-

Subject(s)

• CUSTOMER SERVICE-MANAGAMENT
• EMPLOYEES-TRAINING OF
• INCENTIVES IN INDUSTRY

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xi, 295 p.

Dimension

24 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02117/96	658.812 Sch W	-	Available
2.	01305/97	658.812 Sch W	-	Available