Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Front office procedures
Author
Kasavana, Michael L.
Additional Author(s)
Brooks, Richard M.
Publisher
East Lansing, Michigan: 1995
Language
English
ISBN
0866120858
Series
-
Subject(s)
HOTEL MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
x, 489 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02795/01
647.94068 Kas F
-
Available
Similar Collection
by author or subject
Managing front office operations
Hospitality industry computer systems
Managing front office operations
Managing technology in the hospitality industry
Analisa pengaruh ekspektasi, perceived quality, disconfirmation, mood pengunjung Ciputra Waterpark terhadap kepuasan dan pengaruhnya terhadap behaviour intention
Hotel front office management
Analisa kepuasan pelanggan atas kualitas layanan yang diberikan oleh Surabaya Plaza Hotel setelah berganti nama dari Radisson Plaza Suite Hotel di food and beverage service department
LKP : Training report of hotel management in Netherlands 2006/2007