Customer relationship management : the bottom line to optimizing your ROI

Author

• Anton, Jon

Additional Author(s)

• Petouhoff, Natalie L.

Publisher

Upper Saddle River, NJ: 2002

Language

English

ISBN

0130990698

Series

-

Subject(s)

• CUSTOMER RELATIONS-MANAGEMENT-CASE STUDIES
• CUSTOMER RELATIONS-MANAGEMENT-STATISTICAL MODELS

Notes

-

Abstract

Bibliography: p. 246-249

Physical Dimension

Number of Page(s)

xviii, 254 p.

Dimension

24 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01717/03	658.812 Ant C	Library - 7th Floor	Available
2.	01739/05	658.812 Ant C	-	Unavailable : Removed
3.	03465/06	658.812 Ant C	-	Unavailable : Removed
4.	00553/13	S 658.812 Ant C	Library - 5th Floor / 1smt	Available