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Penggunaan Metode Servqual dalam menilai kualitas jasa pendidikan Program International Business Management (IBM) Fakultas Ekonomi Universitas Kristen Petra

Author
  • Tanutama, Rony Lukas
Additional Author(s)
  • Lieli Juliawati Soegiono
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2003
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011635/MAN/2003
Subject(s)
  • QUALITY CONTROL
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xv, 43 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01721/03(T) 658.562 Tan PLibrary - 8th FloorUnavailable : Removed
2.01722/03(T) 658.562 Tan PLibrary - 8th FloorUnavailable : Removed

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