Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh customer value dan corporate culture dalam mempertahankan loyalitas pelanggan argobromo Anggrek pada PT. Kereta Api Indonesia

Author
  • Agustin Linda
Additional Author(s)
  • Widjaya, Wanda Wangsa
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 02011769/MAN/2004
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 187 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02829/04(T) 658.8343 Agu A-Unavailable : Removed

Similar Collection

by author or subject
The Influence of the appliance of business communication towards customer satisfaction in Dynasty Restaurant Amsterdam, The Netherlands
Analisis keputusan pembelian berdasar tanggapan konsumen melalui corporate associations, belajar dari pengalaman, dan perbandingan antar merek
Seeking customers
Peran iklan terhadap sikap dan perilaku konsumen
Peranan greeter dalam menarik konsumen untuk membeli di bentoya Japanese restaurant di Tunjungan plaza Surabaya sebagai salah satu bentuk personal selling
Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya
AMA handbook for customer satisfaction
Analisa hubungan customer satisfaction terhadap brand loyalty celebrity fitness di plaza Tunjungan IV, Surabaya