Achieving excellence in guest service

Author

• Ive, Josephine

Additional Author(s)

-

Publisher

Melbourne: 2000

Language

English

ISBN

1862504849

Series

-

Subject(s)

• CUSTOMER SERVICES-STUDY AND TEACHING
• ETIQUETTE
• HOSPITALITY INDUSTRY-STUDY AND TEACHING
• HOTELS-EMPLOYEES-TRAINING OF

Notes

-

Abstract

Index: 260-262

Physical Dimension

Number of Page(s)

xi, 262 p.

Dimension

24 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03446/04	647.2071 Ive A	-	Available