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Analisis faktor-faktor kualitas layanan yang mempengaruhi tanggapan konsumen pada Restoran Inasuki Shabu Shabu dan Restoran Kafe Trumps dalam memenuhi kepuasan konsumen di Surabaya

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Creator(s)
  • (31494066) MIKEWATI KORY
Contributor(s)
  • Hasan Oetomo → Advisor 1
  • Thomas Santoso → Examination Committee 1
Publisher
Universitas Kristen Petra; 1998
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 1037/EM/1998; Mikewati Kory (31494066)
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
  • CONSUMER BEHAVIOR
File(s)

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