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Library's collection Library's IT development CancelThis thesis is a study about the apology strategies used by the workers to the old and young bosses. In order to analyze the data the writer used qualitative approach. In this study, the writer tried to figure out the differences and similarities between the apology strategies used by the workers to the old boss and young boss. Hence, the data were taken by recording dialogues from two role plays. The data were analyzed by the theory of apology strategies proposed by Holmes (1990). The findings showed that the workers mostly used explanation or account strategy of apology to both of the old and young bosses. However, there were some differences between them. The first difference was that the workers applied more strategies (8 strategies) and combinations (7 combinations) of apology strategies to the old boss than to the young boss (3 strategies and 2 combinations). Meanwhile, the similarity was the workers produced more strategy “Explanation or account” to both the old and young bosses. In conclusion, the way of the workers apologizing might influenced by the age of the bosses as interlocutor which made the workers produce apology utterances in different ways of apology to the old and young bosses.