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Library's collection Library's IT development CancelThis dissertation is written by the writers as the requirement to finish the
writers? study in Management of Petra Christian University, Indonesia and in
CHN (Christelijke Hogesschool Noord-nederland).
As a whole, this thesis will analyze the influence of leadership
style to employee?s performance in Golden River Restaurant, which is a family
own business. And in the same time the writers will determine what style of
leadership that is applied in Golden River Restaurant.
This dissertation is divided into six chapters in which every chapter will
have its own content. Chapter one will tell about the research review and the
research problem. Research problem can be also considered as the case study that
needs to be analyzed. It describes some kinds of problem that will be examined
during this research, why it is considered as a problem, and afterwards about the
research questions and research objectives.
The overview of the company where the research takes place will be
placed in chapter two. It will state the historical overview of the company, and the
short explanation about the target market of the company and the company?s
organization chart.
The third chapter will be the literature review that contains the
understanding about leadership, family own business, employee?s performance
and all factors that are related to it.
Chapter four will be the research methodology. It will discuss the method
that will be used during the research. The writers will take qualitative approach as
a method of the research. This qualitative research begins with interviewing the
employees who works as a waiter and waitress in the restaurant, and also
supported by the writers? observation to analyze the style of leadership that is
applied in Golden River Restaurant. After the writers know what style of the
leadership that is applied in the company, the writers try to compare with the
theory that the writers have. Through this research, the writers try to analyze how
the influence of leadership style to employees? performance.
The fifth chapter is the main discussion of this thesis whereas all data that
have been collected through interviews and observation are being analyzed. The
analysis is done based on theories existed.
The last chapter is chapter six which will represent the conclusion from
the whole of the thesis and some recommendations which could be used or
implemented in the restaurant in order to improve the employees? performance.