| Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di starbucks coffee plaza Tunjungan IV Surabaya- Author(s)
- Natalia, Merry
- ISBN
- -
- Dimension
- xxviii, 111 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04957/07 | 647.94068843 Nat P | Library - 8th Floor | Unavailable : Removed |
| |
| Managing hotels effectively- Author(s)
- Nebel III, Eddystone C.
- ISBN
- 0442238142
- Dimension
- xxviii, 436 p. / 24 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04752/07 | 647.94068 Neb M | Library - 7th Floor | Available |
| |
| Your kitchen- Author(s)
- Knox, Gerald M.
- ISBN
- 0696021617
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04557/07 | 643.3 Kno Y | Library - 7th Floor | Available |
| |
| Your walls and ceiling- Author(s)
- Knox, Gerald M.
- ISBN
- 0696021633
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04559/07 | 645.2 Kno Y | Library - 7th Floor | Available |
| |
| Adding on- Author(s)
- Knox, Gerald M.
- ISBN
- 0696021692
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04558/07 | 645 Kno A | Library - 7th Floor | Available |
| |
| Stretching living space- Author(s)
- Knox, Gerald M.
- ISBN
- 0696010623
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04563/07 | 643.54 Kno S/t | Library - 7th Floor | Available |
| |
| Solar living- Author(s)
- -
- ISBN
- 0696021668
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04564/07 | 643.54 Kno S | Library - 7th Floor | Available |
| |
| Storage- Author(s)
- Knox, Gerald M.
- ISBN
- 0696021757
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04562/07 | 643.5 Kno S | Library - 7th Floor | Available |
| |
| Your bedrooms- Author(s)
- Knox, Gerald M
- ISBN
- 0696021722
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 05018/07 | 643.53 Kno Y | Library - 7th Floor | Available |
| |
| Your baths- Author(s)
- -
- ISBN
- 069602165X
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04560/07 | 643.52 Kno Y | Library - 7th Floor | Available |
| |
| Your windows and doors- Author(s)
- Knox, Gerald M.
- ISBN
- 0696021676
- Dimension
- 160 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04561/07 | 645.3 Kno Y | Library - 7th Floor | Available |
| |
| Microwave cook book- Author(s)
- -
- ISBN
- -
- Dimension
- 96 p. / 27 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 02375/08 | 641.5882 Sun | Library - 6th Floor | Available |
| |
| The most effective and efficient advertising media for hu's garden restaurant enschede- Author(s)
- Wibisono, Bobby Gunawan
- ISBN
- -
- Dimension
- xiv, 43 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03663/07 | 647.95068 Wib M | Library - 8th Floor | Unavailable : Removed |
| |
| Hotel front office simulation- Author(s)
- Kline, Sheryl Fried
- ISBN
- 0471203319
- Dimension
- 1 Diskette / 3,75 inch
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04190/07 | Disk 647.940683 Kli H | Library - 5th Floor/ AV | Unavailable : Removed |
| |
| Hotel front office simulation- Author(s)
- Kline, Sheryl Fried
- ISBN
- 0471203319
- Dimension
- 1 CD-ROM / 4,75 inch
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04188/07 | CD 647.940683 Kli H | Library - 5th Floor/ AV | Available |
| |
| Hotel front office simulation- Author(s)
- Kline, Sheryl Fried
- ISBN
- 0471203319
- Dimension
- ix, 125 p. / 28 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04187/07 | 647.940683 Kli H | Library - 7th Floor | Available |
| |
| The Growth strategies of hotel chains- Author(s)
- Cunill, Onofre Martorell
- ISBN
- 0789026643
- Dimension
- ix, 213 p. / 21 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03643/07 | 647.94068 Cun G | Library - 7th Floor | Available |
| |
| Hotel front office management- Author(s)
- Bardi, James A.
- ISBN
- 0471687103
- Dimension
- ix, 468 p. / 24 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03644/07 | 647.94068 Bar H | Library - 7th Floor | Available |
| |
| Opportunities in hotel and motel careers- Author(s)
- Henkin, Shepard
- ISBN
- 0071458700
- Dimension
- ix, 194 p. / 19 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03593/07 | 647.94068 Hen O | Library - 7th Floor | Available |
| |
| Cases in hospitality management- Author(s)
- Hinkin, Timothy R.
- ISBN
- 047168693x
- Dimension
- ix, 157 p. / 23 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03590/07 | 647.94068 Hin C | Library - 7th Floor | Available |
| |
