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Likeable business : why today's consumers demand more and how leaders can deliver
Author
Kerpen, Dave
Additional Author(s)
Braun, Theresa
Pritchard, Valerie
Publisher
New York: The McGraw-Hill Companies, 2013
Language
English
ISBN
9780071800471
Series
Subject(s)
CUSTOMER RELATIONS
MANAGEMENT-SOCIAL ASPECTS
SOCIAL RESPONSIBILITY OF BUSINESS
Notes
. .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 220 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01822/13
658.812 Ker L
Library - 7th Floor
Available
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