Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh kualitas layanan terhadap kepuasan pelanggan Restoran Ayam Penyet Ria

Author
  • Sasongko, Felita
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020383/MAN/2013
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION.
  • QUALITY OF SERVICE
  • RESTAURANT MANAGEMENT-QUALITY CONTROL
  • RESTAURANT-MARKETING
  • RESTAURANT-QUALITY CONTROL
Notes
  • Appendix: p. 67 - 93
. Bibliography: p. 65 - 66.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 93 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00018/14(T) 658.8343 Sas PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh kualitas layanan yang diterima mahasiswa manajemen perhotelan terhadap kepuasan mahasiswa dan loyalitas mahasiswa
Pengaruh trustwothiness terhadap customer satisfaction dan customer loyalty UD. Pelangi Surabaya
Analisis ekuitas merek produk otomotif Toyota Avanza di Surabaya
Pengaruh ideal-self terhadap emotional brand attachment, melalui product involvement, public self-consciousness, dan self-esteem di artotel Surabaya
Pengaruh country of origin image dan perceived value terhadap repurchase intention dengan word of mouth sebagai variabel intervening pada korean skin care products di Surabaya
Determining customer needs based on service quality deminsions through quality function deployment (QFD)
Analisis promosi melalui sosial media, brand, awareness, purchase intention pada produk sepatu olahraga
Analisa pengaruh store atmosphere, kualitas produk, dan kualitas layanan terhadap keputusan pembelian di Caturra Espresso