Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa manfaat customer relationship management terhadap loyalitas pelanggan di Pondok Tjandra Indah Sports Club Surabaya

Author
  • Adriana, Lisa Yolanda
Additional Author(s)
  • Setiawan HC., Ferry
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010389/MAN/2013
Subject(s)
  • CUSTOMER LOYALTY
  • CUSTOMER RELATIONS
  • MARKETING RESEARCH
Notes
  • Appendix: p. 72 - 100
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 100 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00055/14(T) 658.812 Adr ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh retail mix terhadap loyalitas konsumen di Charles and Keith store di Galaxy Mall 2 Surabaya
High-tech, high-touch customer service
Interior design clients
Pengaruh marketing capability terhadap customer loyalty dengan customer engagement dan competitive advantage sebagai variabel intervening pada Indosat Ooredoo di Surabaya
Total innovation
Analisa perbedaan faktor minat belanja konsumen di giant dan carrefour hypermarket Surabaya
Pengaruh experential marketing dan costumer value terhadap costumer satisfaction Cafe My Kopi-O Surabaya Town Square
Pengaruh brand awareness terhadap customer loyalty dengan celebrity endorsement raline shah sebagai variabel intervening top white coffee di Surabaya