Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa manfaat customer relationship management terhadap loyalitas pelanggan di Pondok Tjandra Indah Sports Club Surabaya
Author
Adriana, Lisa Yolanda
Additional Author(s)
Setiawan HC., Ferry
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010389/MAN/2013
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
MARKETING RESEARCH
Notes
Appendix: p. 72 - 100
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 100 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00055/14
(T) 658.812 Adr A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
The loyalty effect
Analisa pengaruh experiential marketing terhadap costumer satisfaction dan costumer loyalty The Light Cup di Surabaya Town Square
Analisis pengaruh brand image batik air terhadap minat beli konsumen dengan corporate image lion air sebagai moderating variable
The new marketing conversation
Analisis pengaruh product quality, price, dan promotion terhadap purchase intention mobil Toyota Alphard di Surabaya
Pengaruh financial benefit, social benefit, dan structural ties terhadap loyalitas pengunjung di Excelso Cafe di Surabaya
Analisa hubungan lokasi perusahaan, harga produk, promosi perusahaan, atmosfer dalam gerai serta kualitas layanan dengan minat beli di PT. Tali Agung Surabaya
Evaluasi kinerja dan penetapan harga pada titik ide di Surabaya