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Analisa manfaat customer relationship management terhadap loyalitas pelanggan di Pondok Tjandra Indah Sports Club Surabaya
Author
Adriana, Lisa Yolanda
Additional Author(s)
Setiawan HC., Ferry
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010389/MAN/2013
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
MARKETING RESEARCH
Notes
Appendix: p. 72 - 100
. Bibliography: p. 69 - 70.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 100 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00055/14
(T) 658.812 Adr A
Library - 8th Floor
Unavailable : Removed
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