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High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce

Author
  • Solomon, Micah
Additional Author(s)
-
Publisher
New York: Amacom, 2012
Language
English
ISBN
9780814439319
Series
Subject(s)
  • CUSTOMER LOYALTY
  • CUSTOMER SERVICE
  • CUSTOMER SERVICES-TECHNOLOGICAL INNOVATION
  • SOCIAL MEDIA
Notes
. Bibliography: p. 179-189. Index: 191-194
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 194 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01707/19658.812 Sol HLibrary - 7th FloorAvailable

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