Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of social commerce

Author
  • Solomon, Micah
Additional Author(s)
-
Publisher
New York: Amacom, 2012
Language
English
ISBN
9780814439319
Series
Subject(s)
  • CUSTOMER LOYALTY
  • CUSTOMER SERVICE
  • CUSTOMER SERVICES-TECHNOLOGICAL INNOVATION
  • SOCIAL MEDIA
Notes
. Bibliography: p. 179-189. Index: 191-194
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 194 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01707/19658.812 Sol HLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Pengaruh kualitas layanan, kualitas produk, dan perceived value terhadap kepuasan konsumen yang membentuk loyalitas konsumen di Warunk Upnormal Surabaya
Epic content marketing
Pengaruh retail mix terhadap loyalitas konsumen dengan customer satisfaction sebagai variabel intervening di Giordano Ciputra World Surabaya
Pengaruh kualitas layanan dan kualitas produk terhadap kepuasan pelanggan dan loyalitas konsumen restoran Happy Garden Surabaya
Social media for trainers
Impression management Agnes Monica melalui akun instagram (@agnezmo)
Motif subscriber dalam menonton KVLOG awkarin di channel youtube
Analisis kualitas layanan, kepuasan dan kepercayaan pelanggan PT. Jasa Marga (studi kasus jalan tol Surabaya - Porong)