Pengaruh marketing capability terhadap customer loyalty dengan customer engagement dan competitive advantage sebagai variabel intervening pada Indosat Ooredoo di Surabaya

Author

• Okhotan, Ervan Alexander

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020540/MAN/2016

Subject(s)

• CUSTOMER LOYALTY
• CUSTOMER SERVICE
• MARKETING
• MARKETING RESEARCH

Notes

• Appendix: p. 92-117

. Bibliography: p. 86-91.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 117 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03258/16	(T) MAN 36-0540	Library - 8th Floor	Unavailable : Removed