Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis penerapan standar operasional prosedur pembersihan kamar di hotel satelit, Surabaya
Author
Tjitrokusmo, Stephanie
Additional Author(s)
Tumbelaka, Meliana
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010424/MAN/2014
Subject(s)
HOTELS-MANAGEMENT
STANDARD OPERATING PROCEDURE
HOTELS-PERSONNEL MANAGEMENT
Notes
Appendix: p. 98 - 201
. Bibliography: p. 97.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 201 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01482/14
(T) 647.940685 Tji A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa service recovery terhadap kepuasan konsumen di hotel "X"
Analisa dampak kebijaksanaan penerapan unpaid overtime terhadap produktivitas karyawan pastry dan bakery The Ritz-Carlton Bali, resort dan spa
Organization citizenship behavior yang berpengaruh pada kualitas layanan dan kepuasan konsumen di Hotel JW Marriott Surabaya
Klasifikasi atribut hotel penentu kepuasan di Midtown Hotel Surabaya
Analisa pengaruh kemampuan dan motivasi trainee terhadap kinerjanya di departemen housekeeping Mandarin Oriental Hotel Majapahit Surabaya
Analisa faktor-faktor yang mempengaruhi online reservation hotel melalui online trust hotel di Surabaya
Analisa perbedaan perilaku komplain antara konsumen Indonesia dan non-Indonesia di hotel
Faktor-faktor yang mendorong masyarakat Surabaya dalam melakukan reservasi hotel secara online