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Analisa guest experience terhadap guest satisfaction pada hotel Majapahit di Surabaya managed by Accorhotels
Author
Giovanni C., Laurensia
Additional Author(s)
Andriani K., Deska
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010669/MAN/2017
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
HOTELS-CONSUMER RESEARCH
HOTELS-MANAGEMENT
HOTELS-CONSUMER SATISFACTION
Notes
Appendix: p. 60-78
. Bibliography: p. 57-59 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 78 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02544/17
(T) MAN 33-0669
Library - 8th Floor
Available
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