Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa guest experience terhadap guest satisfaction pada hotel Majapahit di Surabaya managed by Accorhotels

Author
  • Giovanni C., Laurensia
Additional Author(s)
  • Andriani K., Deska
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010669/MAN/2017
Subject(s)
  • HOSPITALITY INDUSTRY-MANAGEMENT
  • HOTELS-CONSUMER RESEARCH
  • HOTELS-MANAGEMENT
  • HOTELS-CONSUMER SATISFACTION
Notes
  • Appendix: p. 60-78
. Bibliography: p. 57-59 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 78 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02544/17(T) MAN 33-0669Library - 8th FloorAvailable

Similar Collection

by author or subject
Analisa pengaruh faktor satisfaction, perceived quality, perceived value, dan trust terhadap loyalitas pelanggan hotel bintang lima di Surabaya
Deskripsi kepuasan tamu atas pengalaman menginap dengan pendekatan analisa konten online review
Analisis hubungan motivasi intrinsik dan ekstrinsik terhadap kinerja karyawan di Hotel Swiss-Belinn Tunjungan Surabaya
Analisis pengaruh job satisfication terhadap employee perceived service quality dan affective commitment sebagai variabel intervening di restoran hotel X
Organization behaviour for leisure services
Pengelolaan usaha dan pengembangan bisnis pada Homestay Dhanesvara di Surabaya
Bauran pemasaran yang mempengaruhi loyalitas konsumen di hotel Garden Palace
Hotel and lodging management