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Service quality in hospitality organizations
Author
Olsen, Michael D.
Additional Author(s)
-
Publisher
New York: Cassell, 1996
Language
English
ISBN
0304327867
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
HOTEL MANAGEMENT
Notes
. .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 316 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00467/98
647.94068 Ols S
-
Available
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