Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service quality in hospitality organizations
Author
Olsen, Michael D.
Additional Author(s)
-
Publisher
New York: Cassell, 1996
Language
English
ISBN
0304327867
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
HOTEL MANAGEMENT
Notes
. .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 316 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00467/98
647.94068 Ols S
-
Available
Similar Collection
by author or subject
Hospitality management
Analisa faktor-faktor yang mempengaruhi perilaku mahasiswa Universitas Kristen Petra dalam keputusan pembelian jasa kos-kosan
Tea House Cafe
Hotel and food service marketing
Analisa pengaruh faktor kepuasan kerja terhadap komitmen organisasi karyawan Hotel Novotel Surabaya
Analisa dampak kebijaksanaan penerapan unpaid overtime terhadap produktivitas karyawan pastry dan bakery The Ritz-Carlton Bali, resort dan spa
Dimensions of the hospitality industry
LKP : Garden Palace Hotel