Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service quality in hospitality organizations

Author
  • Olsen, Michael D.
Additional Author(s)
-
Publisher
New York: Cassell, 1996
Language
English
ISBN
0304327867
Series
Subject(s)
  • HOSPITALITY INDUSTRY-MANAGEMENT
  • HOTEL MANAGEMENT
Notes
. .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 316 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00467/98647.94068 Ols S-Available

Similar Collection

by author or subject
Hotel convention sales, services, and operations
Modern hotel and motel management
Basic management accounting for the hospitality industry
Upaya memaksimalkan hygiene dan sanitasi di area kitchen agar menjadi lingkungan kerja yang sehat dan bersih di surabaya plaza hotel
LKP : Training report of hotel mangement in Netherland 2006/2007
Rooms at the inn
Analisa persepsi mahasiswa program manajemen perhotelan Univesitas Kristen Petra terhadap kualitas makanan di the prime steak and ribs, jalan Manyar Kertoarjo no. 66 Surabaya
Introduction to hospitality