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Analisis experiental marketing terhadap kepuasan konsumen VIP club di Sheraton Hotel Surabaya
Author
Christiany, Priscilla
Additional Author(s)
Megawati, Amelia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010565/MAN/2016
Subject(s)
CONSUMER SATISFACTION-ANALYSIS
HOTELS-CONSUMER SATISFACTION
HOTELS-MARKETING MANAGEMENT
HOTELS--MARKETING
Notes
Appendix: p. 58-70
. Bibliography: p. 56-57.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 70 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00807/16
(T) MAN 33-0565
Library - 8th Floor
Unavailable : Removed
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