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Analisa perbedaan perilaku komplain antara konsumen Indonesia dan non-Indonesia di hotel
Author
Machiko S, Yuki
Additional Author(s)
Ivena
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010659/MAN/2017
Subject(s)
CONSUMER COMPLAINS
HOTELS-MANAGEMENT
HOTELS-CONSUMER BEHAVIOUR
Notes
Appendix: p. 65-102
. Bibliography: p. 62-64 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 102 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02559/17
(T) MAN 33-0659
Library - 8th Floor/PAUD
Available
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