Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari

Author
  • Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
  • HOTELS-MANAGEMENT
  • RESTAURANTS-MARKETING
  • RESTAURANTS-MANAGEMENT
  • RESTAURANTS-CONSUMER BEHAVIOUR
Notes
  • Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03380/16(T) MAN 33-0609Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Hubungan leader-member exchange dan komitmen organisasional : studi pada karyawan Restoran D'Cost Seafood Surabaya
Harapan dan persepsi konsumen pada penerapan keamanan pangan di Restoran Jamoo Hotel Shangri-La Surabaya
Penerapan Hazard Analysis and Critical Control Points (HACCP) produk sashimi di restoran Tomoto Surabaya
Analisa pengaruh empowering leadership terhadap team performance management dengan team cohesion sebagai variabel intervening di Hachi Hachi Surabaya
Pengaruh store layout interior display dan human variable terhadap customer shopping orientation pada restoran Dewandaru di Surabaya
Analisa pengaruh perceived organizational support (POS) terhadap employee perceived service quality (EPSQ) dengan mediasi affective commitment (AC) pada restoran "X" di Surabaya
Pengaruh lingkungan kerja, kepemimpinan, dan motivasi terhadap kepuasan kerja karyawan food and beverage "X" hotel Surabaya
Analisa perbedaan persepsi konsumen generasi X dan generasi Y terhadap kualitas lingkungan fisik di Kafe Petrichor Surabaya