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Analisa perilaku keluhan konsumen di Streats Restoran Ibis Style Hotel Surabaya Jemursari
Author
Susanto, Tommy
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010609/MAN/2016
Subject(s)
HOTELS-MANAGEMENT
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
RESTAURANTS-CONSUMER BEHAVIOUR
Notes
Appendix: p. 82-137
. Bibliography: p. 79-81.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 137 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03380/16
(T) MAN 33-0609
Library - 8th Floor
Unavailable : Removed
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