Assessment strategies for knowledge organizations

Author

• Testa, Dean

Additional Author(s)

-

Publisher

Bingley, UK: Emerald Group Publishing Limited, 2019

Language

English

ISBN

9781838676070

Series

Working methods for knowledge management

Subject(s)

• KNOWLEDGE ECONOMY
• KNOWLEDGE MANAGEMENT

Notes

• Emerald Business Management and Economics Ebooks 2019
• Includes index

. .

Abstract

Assessment models and methods are taught in business schools, routinely published, conducted at all organizational levels and widely understood. Yet as organizations transform from an industrial to knowledge-based economy, assessments are rarely adapted to the new environment. Simply applying existing assessment models and methods to knowledge does not address the challenge. Knowledge assets, knowledge transactions and knowledge capabilities have unique properties and behaviors that may render traditional methods as unreliable or invalid. Expert authors Dean Testa, Johel Brown-Grant and Denise Bedford draw from their practical and theoretical experience in designing assessments for knowledge organizations, from observing successes and failures in a variety of organizations. Synthesizing their experience, their discussions here help knowledge management professionals gain a deeper understanding of maturity models and determine how best to create an assessment strategy for their organization. Offering an enhanced understanding of how to engage organisations in assessments, describing maturity factors and offering tools to communicate the results of these maturity assessments, this is an unmissable book for knowledge management professionals and researchers.

Physical Dimension

Number of Page(s)

online resource (xxi, 187 p.)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

Prelims
Section 1: Assessment Fundamentals
Chapter 1: Assessment For Organizations
Chapter 2: Assessment as a Management Tool
Chapter 3: Assessment Models and Methods
Section 2: Knowledge Management Assessments – Moving Theory to Practice
Chapter 4: Assessment Models and Methods For Knowledge Organizations
Chapter 5: Assessing Knowledge Management Capabilities
Chapter 6: Assessing Knowledge Capital Assets
Chapter 7: Assessing Knowledge Capacity of The Business
Section 3: Knowledge Management Assessments – Taking Action
Chapter 8: Designing a Knowledge Assessment Strategy
Chapter 9: Communicating Assessment Results
Section 4: Sustaining Knowledge Management Assessments
Chapter 10: Getting Ready For Governance – Sustaining an Assessment Strategy
Chapter 11: Assessment Cultures
Appendix A: Developing A Knowledge Assessment Strategy - A Project Plan: Pulling It All Together
Index

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00358/20	303.4833 Tes A	Online !	Available