Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Improving service quality for a better business performance in osaka japans restaurant
Author
Suprianto, Elvayanti
Additional Author(s)
Matilda, Magdalena
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2004
Language
English
ISBN
-
Series
Tugas Akhir No.02010158/HTL/2004
Subject(s)
RESTAURANT MANAGEMENT
Notes
Appendix
Bibliography: p. 64 - 65
Abstract
-
Physical Dimension
Number of Page(s)
viii, 68 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01092/05
(T) - 647.95068 Sup I
-
Unavailable : Removed
Similar Collection
by author or subject
Customer satisfaction toward current menu card of dynasty restaurant
Analisa pengaruh citra merek, kualitas produk, dan kualitas layanan terhadap kepuasan konsumen di restoran Black Canyon Coffee Surabaya
Restaurant-cafe "Thuis"
Analisa pengaruh relationship marketing terhadap kepuasan konsumen di Moi Garden Hakka Chinese Restaurant
Analisa pengaruh produk, harga, dan promosi terhadap keputusan konsumen dalam mengunjungi restoran Savory di Surabaya
Analisa produk, bukti fisik, dan kualitas pelayanan terhadap kepuasan konsumen di Cafe Hare and Hatter Surabaya
Analisa kepuasan pelanggan atas kualitas layanan yang diberikan oleh Surabaya Plaza Hotel setelah berganti nama dari Radisson Plaza Suite Hotel di food and beverage service department
Pengaruh lingkungan kerja terhadap produktivitas karyawan di restoran "x" Tunjungan Plaza 4 Surabaya