Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Guest relations : aiming to please
Author
-
Additional Author(s)
-
Publisher
Orlando, Florida: Educational Institute American Hotel & Lodging Association, 1999
Language
English
ISBN
-
Series
Front office skills
Subject(s)
HOSPITALITY INDUSTRY-CUSTOMER SERVICES
HOSPITALITY INDUSTRY-MANAGEMENT
Notes
Manual Book
VCD
Video VHS
Abstract
-
Physical Dimension
Number of Page(s)
1 Book, 1 Videocassette, 1 VCD
Dimension
-
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00186/06
Kit 647.940688 Gue
-
Unavailable : Lost
Similar Collection
by author or subject
Analisa perbedaan kinerja keuangan profitabilitas ratio perusahaan partisipan Indonesia sustainability reporting award (ISRA) 2009-2011
Perancangan sistem manajemen gudang tepung di PT X
Pengaruh value perception terhadap consumer loyalty melalui community identification di Starbucks Surabaya
Stereotipe perempuan Indonesia dalam film horror "Pengabdi Setan"
Managing the guest experience in hospitality
Services management
Hospitality management accounting
Special event production