Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Managing quality guest service
Author
Additional Author(s)
-
Publisher
Orlando, Florida: Educational Institute American Hotel & Motel Association, 1997
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
Videocassette
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 VCD
Dimension
4,75 inch
Other Desc.
[13 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00971/06
VCD 647.940684 Man
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Penurunan biaya kualitas di PT X
Pengurangan waktu pengecekan process control inspection QC patrol dengan metode lean manufacturing di PT. FSCM Manufacturing Indonesia
Peningkatan kualitas layanan stasiun radio 'skfm' di kediri dengan metode servqual dan quality function deployment
Failure mode and effect analysis
Rekayasa mutu lining pada kampas rem dengan memperbaiki/merekayasa bahan dan proses menggunakan metode perancangan tangguh (robust design method)
Analisa biaya kualitas di PT. "X"
Perancangan sistem management mutu ISO 9001:2000 di PT. X
Human resources management for the hospitality industry