Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Managing quality guest service
Author
Additional Author(s)
-
Publisher
Orlando, Florida: Educational Institute American Hotel & Motel Association, 1997
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
Videocassette
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 VCD
Dimension
4,75 inch
Other Desc.
[13 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00971/06
VCD 647.940684 Man
Library - 5th Floor/ AV
Available
Similar Collection
by author or subject
Peningkatan kualitas layanan pendidikan PT X
Implementasi response surface method untuk mengurangi reject di pt surabaya wire (departemen paku)
Pengukuran kualitas layanan di pasar swalayan Bonnet Surabaya
Upaya peningkatan kualitas layanan bengkel sepeda motor pratama metropolis menggunakan metode servqual dan QFD
Perancangan sistem pengendalian kualitas di PT Berkat Anugerah Raya
Perancangan agenda QMS dan perbaikan module development sebagai tools mencapai high performing work team di PT X
Persiapan pelaksana quality Control Circle (QCC) di PT E-T-A pasuruan
Customer perspective about the service in fong sheng restaurant