Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa perbandingan kinerja karyawan di restoran yang menerapkan ISO 9001:2000 dan restoran-restoran yang tidak menerapkan ISO 9001:2000 di Surabaya
Author
Damayanti, Vinny
Additional Author(s)
Marliana
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010349/HTL/2007
Subject(s)
TOTAL QUALITY MANAGEMENT
QUALITY CONTROL
Notes
Appendix: p. 98 - 118
Bibliography: p. 96 - 97
Abstract
-
Physical Dimension
Number of Page(s)
vii, 118 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03107/07
(T) - 658.562 Dam A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
LKP: Concorde hotels and resorts
Perancangan pengukuran standar kinerja Puskesmas pemerintah kota Surabaya dengan mbnqa
Perancangan quality plan di PT FSCM Manufacturing Indonesia Plant 4
Pendokumentasian work instruction dan standard operating procedure pada departemen produksi NCR dalam rangka persiapan awal penerapan ISO 9001:2000 serta penerapan SR di perusahaan "X"
Penerapan total quality management terhadap customer satisfaction indeks di PT Telekomunikasi Indonesia unit customer service area 5 Jawa Timur
Upaya peningkatan produktivitas di PT Sinar Sosro
Quality management
Quality management in hospitality industry