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Analisa interpersonal relationship antara employee dan customer terhadap loyalitas di lembaga bimbingan primagama cabang Rungkut
Author
Wibowo, Paulina
Additional Author(s)
Winata, Yani Eka
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02022259/MAN/2007
Subject(s)
MARKETING-MANAGEMENT
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 48 - 63
Bibliography: p. 47
Abstract
-
Physical Dimension
Number of Page(s)
xii, 63 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04177/07
(T) - 658.8343 Wib A
Library - 8th Floor
Unavailable : Removed
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