Analisa pengaruh service quality terhadap customer satisfaction di golden city mall Surabaya

Author

• Mariawati, Evi

Additional Author(s)

• Untoro, Darwin

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010027/TLM/2007

Subject(s)

• CONSUMER BEHAVIOR
• CONSUMER SATISFACTION

Notes

• Appendix: p. 66 - 112

Bibliography: p. 64 - 65

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 112 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04796/07	(T) - 658.8343 Mar A	-	Unavailable : Removed