Analisis kinerja staf biro administrasi akademik (BAAk) dan biro administrasi kemahasiswaan dan alumni (BAKA) Universitas Kristen Petra dengan menggunakan dimensi kualitas layanan

Author

• Setiawan, Supryadi

Additional Author(s)

• Indriana, Stefani

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.05012321/MAN/2007

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 65 - 77

Bibliography: p. 64

Abstract

-

Physical Dimension

Number of Page(s)

xvii, 77 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00268/08	(T) - 658.8342 Set A	-	Unavailable : Removed