Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Author
Hidajat, Caroline Inovira
Additional Author(s)
Tantoro, Ruben
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010418/HTL/2008
Subject(s)
RESTAURANTS-MARKETING
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix: p. 71 - 73
Bibliography: p. 69 - 70
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 129 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03814/08
(T) - 647.950688 Hid A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis kepuasan konsumen dan retailer terhadap kosmetika X di Surabaya
Pengaruh product development terhadap volume penjualan pakaian jadi anak-anak pria merek Meiji di Surabaya
Analyzing the effectiveness of standard operational procedures in China house based on its organizational effectiveness
Pentingnya kinerja karyawan dalam pembentukan kepuasan konsumen pada Dante Coffee di Galaxy Mall
Peningkatan kualitas layanan maskapai penerbangan Garuda Indonesia dengan metode servqual dan QFD
Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's
Analisis pengaruh persepsi harga, lokasi dan atmosfer terhadap kepuasan pelanggan di KFC Ahmad Yani Surabaya
Analisa faktor-faktor kepuasan pengunjung Pusat Perbelanjaan Beteng Plaza di Kota Solo terhadap fasilitas-fasilitas yang diberikan oleh developer