Analisa hubungan kualitas pelayanan dan citra polisi lalu lintas terhadap tingkat kepuasan dan kepercayaan warga kota pemilik SIM kendaraan bermotor di Surabaya

Author

• Wiradinata, Melissa

Additional Author(s)

• Hermanto L, Yunus

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010020/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 106 - 156

Bibliography: p. 102 - 105

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 156 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00704/09	(T) - 658.8343 Wir A	-	Unavailable : Removed