Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa variabel-variabel yang mempengaruhi kepuasan pelanggan Gelato Bar-Galaxy Mall Surabaya
Author
Sentoso, Hendra
Additional Author(s)
Novita, Epina
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010074/MAN/2010
Subject(s)
CONSUMER SATISFACTION
MARKETING RESEARCH
MARKETING-MANAGEMENT
Notes
Appendix : p. 84 - 124
Bibliography : p. 80 - 83
Abstract
-
Physical Dimension
Number of Page(s)
xv, 124 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02125/10
(T) 658.834 Sen A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh kualitas layanan pendidikan berdasarkan metode blended learning menggunakan teknologi ipad terhadap kepuasan dan loyalitas siswa dalam pembelajaran
Creative implementation Nippon paint
Pengaruh atribut kualitas produk terhadap kepuasan pembelian sepeda motor matic merek Honda di Surabaya
Marketing management
Pengaruh servicescape, service quality terhadap customer satisfaction di Platinum Grill Restaurant Surabaya
Analisis perilaku pelanggan melalui customer perceived quality, brand image, dan customer satisfaction di Surabaya Plaza hotel yang menerapkan green program
Kecenderungan pengembangan rumah tinggal tipe 70 oleh pemilik
Pengaruh point rewards terhadap tingkat penggunaan kartu kredit HSBC