Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa customer relationship management pada PT. Asuransi Jiwa Sequis Life di surabaya: studi kasus di kantor cabang Wisma Dharmala
Author
Thamrin, Indrawati
Additional Author(s)
Dewi, Mellisa
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Bisnis UK. Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 31010133/MAN/2010
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix : p. 73 - 74
Bibliography : p. 72
Abstract
-
Physical Dimension
Number of Page(s)
xii, 121 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03808/10
(T) 658.812 Tha A
Library - 8th Floor
Available
Similar Collection
by author or subject
Unggul bersaing melalui layanan pelanggan
Perakitan dan usaha pemasaran sepeda motor Cina Daiheiyo menggunakan strategi keunggulan bersaing
Analisa peranan strategi public relations dalam meningkatkan loyalitas konsumen di Bukit Darmo Golf Surabaya
Marketing management
Pengaruh service recovery terhadap customer loyalty dengan customer satisfaction sebagai variabel perantara pada restoran di Surabaya
Analisa perkembangan pasar tradisional (studi komparatif terhadap pengguna ruang komersial di pasar Atum, pasar Turi, pasar Wonokromo)
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya
Principles of global marketing