Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perancangan sistem penanganan keluhan pada PT 'X'
Author
Darmawan, Pauline
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 02021482/IND/2010
Subject(s)
STANDARD OPERATING PROCEDURE
CONSUMER COMPLAINTS
Notes
Appendix : p. 68 - 73
Bibliography : p. 66 - 67
Abstract
-
Physical Dimension
Number of Page(s)
x, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03770/10
(T) 658.562 Dar P
-
Unavailable : Removed
Similar Collection
by author or subject
Perancangan sop dan pengukuran kinerja fungsi logistik pada departemen spinning di PT. Lotus Indah Textile Industries
Perancangan business process dan standard operating procedure (SOP) di PT. Dian Seminko
Perancangan sistem manajemen gudang material penunjang dan pembenahan instruksi kerja pengoprasian mesin produksi di PT. XYZ
Motivasi dan tipe perilaku komplain generasi Y terhadap layanan hotel
Perbaikan sistem dokumentasi dan perancangan sistem informasi di unit perencanaan fisik kampus (UPFK)
Perancangan penanganan reverse logistics di PT East Java Liberty Coy
Perancangan perbaikan standard operating procedure dan work instruction pada divisi packaging di PT Atlantic Biruraya
Pengaruh penanganan keluhan yang adil terhadap kepercayaan dan komitmen pelanggan pada Matahari Department Store Royal Plasa di Royal Plasa Surabaya