Analisis pengaruh skill, knowledge, job description, dan standard operating procedure terhadap efisiensi kerja karyawan F and B Department di Hotel Shangri-La Surabaya
Author
Suryadinata, Prawira
Additional Author(s)
Harefa, Ferdy Iman
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010