Business process management and the balanced scorecard : using processes as strategic drivers

Author

• Smith, Ralph F.

Additional Author(s)

-

Publisher

Hoboken, New Jersey: John Wiley & Sons, Inc., 2007

Language

English

ISBN

9780470047460

Series

-

Subject(s)

• BENCHMARKING (MANAGEMENT)
• PRODUCTION-MANAGEMENT
• PERFORMANCE-MANAGEMENT
• WORKFLOW-MANAGEMENT
• PRODUCTION MANAGEMENT-QUALITY CONTROL

Notes

Index: p. 221 - 227

Abstract

-

Physical Dimension

Number of Page(s)

x, 227 p.

Dimension

21 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00866/11	658.51 Smi B	Library - 7th Floor	Available