Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis pengaruh store layout, interior display dan human variabel terhadap kepuasan pelanggan pada Sogo department store di Surabaya
Author
Setiawan, Edo
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020288/MAN/2011
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
Notes
Appendix: p. 54 - 77
Bibliography: p. 52 - 53
Abstract
-
Physical Dimension
Number of Page(s)
x, 77 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01650/12
(T) 658.8343 Set A
-
Unavailable : Removed
Similar Collection
by author or subject
The implementation of customer focus principle based on iso 9001:2000 in p.t. "XYZ": A case study approach
Pengaruh perilaku konsumen terhadap pemasaran di era kompetisi bebas
Analisa perbandingan terhadap tingkat kepuasan konsumen dalam mengkonsumsi makanan di foodcourt Tunjungan Plazsa dengan di pujasera Galaxy Mall di Surabaya
Sensifitas respons konsumen terhadap perubahan desain mobil Toyota kijang LGX di Surabaya
Analisa pengaruh perceived quality, perceived value, customer satisfaction, dan customer trust terhadap customer loyalty dari konsumen maskapai penerbangan AirAsia Indonesia
Analisa interpersonal relationship antara employee dan customer terhadap loyalitas di lembaga bimbingan primagama cabang Rungkut
Analisa pengaruh kepuasan pelanggan terhadap loyalitas merek produk minuman ringan Coca-Cola di kalangan pengunjung restoran non fast food di Surabaya
Analisa pengaruh experiential marketing terhadap kepuasan konsumen di modern cafe Surabaya