Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh organizational citizenship behavior terhadap kinerja public relation di Mercure Grand Mirama Hotel Surabaya
Author
Handoko, Veneranda Tara
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010312/MAN/2012
Subject(s)
HOTEL MANAGEMENT
ORGANIZATIONAL BEHAVIOR
PUBLIC RELATIONS HOTELS
Notes
Appendix : p. 56 - 60
Bibliography : p. 54 - 55
Abstract
-
Physical Dimension
Number of Page(s)
xi, 60 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02858/12
(T) 647.94068 Han A
-
Unavailable : Removed
Similar Collection
by author or subject
Organizational behavior
Organizational behavior
Peranan pelayanan dan fasilitas terhadap peningkatan mutu hotel bintang empat
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya
Organizations
Analisa kepuasan pelanggan atas kualitas layanan yang diberikan oleh Surabaya Plaza Hotel setelah berganti nama dari Radisson Plaza Suite Hotel di food and beverage service department
Organizational behavior
Housekeeping