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Customer value analysis terhadap loyalty dengan customer satisfaction sebagai variabel intervening pada Hotel Olympic Surabaya
Author
Santoso, Sugeng
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020324/MAN/2012
Subject(s)
CONSUMER SATISFACTION.
CUSTOMER LOYALTY
MARKETING
Notes
Appendix : p. 78 - 106
Bibliography : p. 75 - 77
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 106 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04092/12
(T) 658.8343 San C
-
Unavailable : Removed
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